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FAQ

Your questions - our answers

Are car parking spaces available at the hotel?

Due to our central location, we only have a few hotel car parks, which are available to our guests for a fee for the duration of their stay. The parking fee is €15 per day/parking space in summer and €30 per day/parking space in winter. We therefore ask you to book in advance. If the hotel’s own car park is full, we will be happy to inform you about public car parks in the surrounding area.

Is there a spa area in the hotel?

There is a mini spa in the hotel, which can be used in summer and winter on request. There is a sauna and a steam bath.

At what times is the reception desk staffed?

Die Rezeption ist täglich von 06:30 bis 22:30 Uhr besetzt.

How far is the Hahnenkamm cable car from the hotel?

The Hahnenkamm cable car can be reached on foot in approx. 5 minutes. You can also travel comfortably by train – Hahnenkamm station.

Are pets allowed in the hotel?

We ask for your understanding that pets are not allowed in our hotel. We recommend our hotel partners to dog owners: the Lebenberg Schlosshotel, the Hotel Schwarzer Adler, the Hotel Weisses Rössl and the Lisi Family Hotel in Reith bei Kitzbühel. These establishments welcome your four-legged friends at any time.

How many room categories are there?

There are seven room categories in total. The 38 rooms are individually furnished.